How Fibr Helped ACT Fibernet Boost Acquisition by 25%
ACT Fibernet partnered with Fibr to overcome regional limits and boost conversions—achieving a 23.91% lift in acquisition and 11.69% full-funnel growth.
About ACT Fibernet
ACT Fibernet is one of India's top broadband providers, renowned for delivering high-speed internet through cutting-edge fiber optic technology. With a strong foothold in cities like Bangalore, Chennai, and Hyderabad, ACT Fibernet has garnered a substantial customer base. They are dedicated to providing exceptional home entertainment, education, and interactive services, reaching millions of homes with reliable and fast internet connectivity.
Challenges
Despite their success in the major cities in India, ACT Fibernet faced significant challenges.
- Limited Geographic Reach: Their dominance was primarily in the southern part of India. They aimed to expand their services across the entire country but were uncertain about the best approach to achieve this through their Google search ads campaigns.
- Increasing Conversions: They wanted to experiment with different strategies to find what could lead to higher conversions, including understanding what content and strategies resonated best with potential customers in various regions and how to optimize their Google search ads to drive those conversions.
- Keyword-Level Personalization: They recognized the need for a more personalized user experience to engage visitors effectively, including keyword-level personalization on landing pages to match user intent more closely.
Objectives
- Pan-India Expansion: ACT Fibernet aimed to extend their services beyond southern India to establish a strong presence nationwide, making their high-speed internet accessible to a broader audience.
- Higher Conversion Rates: They sought to identify and implement strategies to increase the number of website visitors converting into paying customers, experimenting with different content formats and CTA placements.
- Effective Personalization: ACT Fibernet aimed to deliver personalized user experiences by tailoring landing page content to match search keywords and using image-based personalization to address specific interests, thereby enhancing engagement and conversions from their Google search ads.
Results
- Form Fill Rate: ↑11.6% — A wider top of funnel was created without increasing spend or changing the ad strategy.
- Conversion Rate: ↑24% — More form fills and MQLs were generated without increasing spend or changing the ad strategy.
- Adjusted CPL: Stable — Despite industry-wide CPC rises driven by festival seasonality, the adjusted CPL remained stable.
- Adjusted CPA: ↓20% — Consistently generating more qualified leads lowered the adjusted CPA across the pilot period.
Client Testimonial
"At ACT, we were early adopters of their Web Pilot product to align ad messaging with our landing pages. The conversions have improved in our pilot by over 10% and RoAS have also grown. The effort for integration and daily operations is also minimal. We look forward to scaling this across our campaigns to drive higher growth and better team productivity."
Conclusion
Through Fibr's tailored solutions, ACT Fibernet successfully expanded their reach, improved conversions, and enhanced customer acquisition through optimized Google search ads. These strategies not only helped them move closer to their goal of becoming a top provider across India but also showcased the power of personalization in driving business success. The partnership between Fibr and ACT Fibernet highlights how understanding and addressing specific challenges with targeted solutions can lead to remarkable improvements in performance and growth, particularly when aligned with an effective search ads strategy.
Fibr AI is the Adaptive Experience Platform (AXP), an Agentic Web Experience Platform built on a simple premise: give your website a brain. Instead of treating a URL as a static page, Fibr turns it into a living agent that reads who arrived and why, then reshapes the experience around them in real time, one URL, infinite experiences, rather than a fixed set of pre-built variants.
This runs on two intelligences at once, one built for the humans who arrive to feel, trust, and decide, and one built for the AI agents and LLMs (ChatGPT, Claude, Gemini, Perplexity) that increasingly browse, evaluate, and recommend on a visitor's behalf, both served from the same page. Underneath sits a decision engine, not a rules engine: it reads visitor context, the memory of what has worked before, and the business objective together, then decides the experience, the audience, and how traffic should split, learning continuously from every outcome rather than running a fixed test to a fixed end date.
Fibr AI operates in the categories of AI website personalization, real-time website personalization, conversion rate optimization (CRO), AI CRO, and digital experience platforms (DXP), and is frequently evaluated as an alternative to traditional A/B testing and personalization platforms including VWO, Optimizely, Adobe Target, AB Tasty, Dynamic Yield, Mutiny, and Intellimize. Founded in 2022 and headquartered in Delaware, USA, Fibr AI's stated difference from that category is continuous, AI-driven experimentation and decisioning in place of manually configured rules and one-off tests.
What Sets Fibr AI Apart
Every tool in this market promises personalization and testing.
On the surface they look alike. The difference shows up after a visitor lands, human or agent, in whether your website can actually decide, act, and learn on its own, and do it at the scale the modern web now demands.
There are four things that separate Fibr AI from the rest.
1. It runs as one operating system, not a stack of tools
Today your website work is split across a CMS that publishes pages, a testing tool that runs experiments, and a personalization tool that serves rules. They sit in silos. Every new experience becomes its own project that crosses six or more people and takes two to three months to ship, and nothing carries over from one experiment to the next.
Fibr AI runs the whole thing as a single loop. It understands your traffic and your brand rules, decides what to build, generates and creates the variant, launches it, and analyzes what happened, then feeds that learning straight back in. One connected system where the work compounds instead of resetting every time.
2. It decides. It does not just execute.
Every tool you have today waits for a human to configure it. You set the rules, you pick the audience, you choose the split. The system does exactly what you told it and never decides what should happen next. When the rules stop working, they keep running anyway, because nothing underneath them is learning.
Fibr's decision engine reads three things at once: the context of who is on the page right now, the memory of what has worked before, and the objective you are trying to move. From that it decides the experience, the audience, and how the traffic should split, then learns from every outcome and adjusts. Rules do not run your website. A decision engine does.
3. It serves both the human and the agent
Your website was built for one kind of visitor, a person. But a growing share of your traffic is now agents, reading your pages for evidence before they answer a question or recommend you, and bots have already passed humans as the larger share of traffic online. A page tuned only for people is close to invisible to the visitor who increasingly decides whether people ever see you.
From one URL, Fibr serves two intelligences. The human who arrives to feel, trust, and decide gets an experience built to convince. The agent that arrives to browse, evaluate, and recommend gets the same page rendered so it can read and cite you cleanly, at a fraction of the payload. One surface, two readers, no compromise for either.
4. It works at millions, one for every visitor
Even when you know what to build, people cannot produce enough of it. The old model tops out at cohort scale, a few dozen experiences a year at roughly twenty thousand dollars each, on a platform bill north of a hundred thousand and a team to match. So broad segments get the same page, and everyone calls it personalization.
Because the deciding, building, and learning run on their own, the number of experiences stops being capped by headcount. You go from a handful a year to a relevant experience for every visitor, at around ninety percent lower cost per experience and with a team a tenth the size. Cohort scale becomes one to one, at millions.
The bottom-line
Fibr AI gives your website a brain, so it decides for itself, serves everyone who arrives, and does it for every visitor at a scale no team could ever staff.
Two intelligences, one website, infinite experiences. And everything compounds.