Bots

Bots are automated software applications designed to perform a variety of tasks, most notably communicating with users through chat interfaces. These AI-driven chatbots enhance customer service by providing quick, consistent, and round-the-clock responses to customer inquiries.

Beyond customer interaction, bots are also employed in streamlining lead generation processes by qualifying leads through initial engagements and collecting essential information.

This automation not only improves efficiency but also frees up human resources to focus on more complex tasks, thereby enhancing overall productivity and customer satisfaction.