Conversion Optimization
Definition
Conversion Optimization focuses on improving the user experience so a higher percentage of visitors complete meaningful actions. It involves research, analysis, testing, and iteration. A conversion-focused approach encourages continuous refinement of design, copy, and user flows. You can test ideas, fix usability issues, and align the experience more closely with user behavior and expectations.
Related Glossary Terms
- Customer Journey Mapping
- Customer Journey Mapping visualizes how customers move through stages like awareness, consideration, purchase, onboarding, and loyalty.
- Customer Journey Management
- Customer Journey Management focuses on designing, monitoring, and improving the end-to-end experience users have with a brand across channels.
- Customer Data Platform (CDP)
- A Customer Data Platform (CDP) unifies data from multiple touch-points, such as websites, apps, CRM systems, and support tools into a single, persistent customer profile.
- Customer Acquisition Cost (CAC)
- Customer Acquisition Cost (CAC) measures how much a business spends to acquire one new customer, including marketing, sales, and sometimes onboarding expenses.
- Custom Conversion
- A custom conversion is a user-defined goal in analytics or advertising platforms used to measure specific actions that matter to a business.
- CUPED
- CUPED (Controlled Pre-Experiment Data) is a statistical technique used in experimentation to reduce variance and improve test sensitivity.