Web Analytics
Definition
Web analytics involves collecting, measuring, and analyzing website data to understand user behavior. Metrics include page views, session duration, traffic sources, bounce rates, and conversions. Analytics provides insights into what's working and what's not on a site. Businesses use this data to improve user experience, optimize marketing campaigns, and make data-driven decisions.
How Web Analytics Works
Web analytics tools like Google Analytics or Adobe Analytics help businesses track both high-level trends and granular actions. For example, analytics can reveal if users leave at a specific step in checkout or if mobile traffic performs worse than desktop. Beyond tracking, analytics supports hypothesis building for CRO tests. When paired with qualitative research, analytics paints a complete picture of performance and helps businesses prioritize improvements effectively.