Conversion
Definition
Conversion happens when a user completes a goal action such as purchasing, signing up, downloading, or subscribing. It reflects successful movement through a digital experience.
Tracking conversions helps you see which efforts influence user actions. This information allows you to adjust content, messaging, or interface elements to better support decision-making and user intent.
Related Glossary Terms
- Customer Journey Mapping
- Customer Journey Mapping visualizes how customers move through stages like awareness, consideration, purchase, onboarding, and loyalty.
- Customer Journey Management
- Customer Journey Management focuses on designing, monitoring, and improving the end-to-end experience users have with a brand across channels.
- Customer Data Platform (CDP)
- A Customer Data Platform (CDP) unifies data from multiple touch-points, such as websites, apps, CRM systems, and support tools into a single, persistent customer profile.
- Customer Acquisition Cost (CAC)
- Customer Acquisition Cost (CAC) measures how much a business spends to acquire one new customer, including marketing, sales, and sometimes onboarding expenses.
- Custom Conversion
- A custom conversion is a user-defined goal in analytics or advertising platforms used to measure specific actions that matter to a business.
- CUPED
- CUPED (Controlled Pre-Experiment Data) is a statistical technique used in experimentation to reduce variance and improve test sensitivity.