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Web Analytics
Web analytics involves collecting, measuring, and analyzing website data to understand user behavior. Metrics include page views, session duration, traffic sources, bounce rates, and conversions. Analytics provides insights into what’s working and what’s not on a site. Businesses use this data to improve user experience, optimize marketing campaigns, and make data-driven decisions.
Web analytics tools like Google Analytics or Adobe Analytics help businesses track both high-level trends and granular actions. For example, analytics can reveal if users leave at a specific step in checkout or if mobile traffic performs worse than desktop. Beyond tracking, analytics supports hypothesis building for CRO tests.
When paired with qualitative research, analytics paints a complete picture of performance and helps businesses prioritize improvements effectively.
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Widgets
Widgets are small, self-contained components embedded in a website to add functionality or information.
Examples include chat boxes, calculators, search bars, weather updates, or booking tools. Widgets are modular, meaning they can be easily added or removed depending on business needs.
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Whitespace
Whitespace (or negative space) refers to the empty areas in design that separate elements, like margins, spacing between lines, or gaps between images. It doesn’t need to be literally white; it just means uncluttered space. Whitespace improves readability, draws focus to key content, and makes layouts feel balanced. Without it, pages look overcrowded and confusing.
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Website Personalization
Website personalization customizes site content, design, and offers to match an individual visitor’s preferences, behavior, or history. Instead of a one-size-fits-all experience, personalization delivers relevance.
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Website Optimization
Website optimization is the continuous process of improving a website’s performance, usability, and content to achieve higher conversions and engagement. It involves areas like speed, mobile responsiveness, navigation, design, SEO, and CRO.
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Website Heatmaps
Website heatmaps are visual tools that show where users click, scroll, or focus most on a webpage. By using color coding (warm colors for high activity, cool for low), heatmaps make it easy to spot popular sections and ignored areas. They help businesses understand user behavior without complex data tables.
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Website Banner
A website banner is a prominent visual element placed on top or within web pages to grab attention. It often highlights promotions, announcements, or CTAs such as discounts, new features, or seasonal sales. Banners are designed to quickly convey key information and drive clicks.
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