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Engagement Ratio

Engagement ratio measures how actively users interact with content or a product compared to the total audience. It reflects the quality of attention and the strength of user connection with brand messaging or features. Higher engagement suggests relevance and strong participation, while lower engagement signals a need to adjust strategy. It includes actions like comments, clicks, shares, or in-product usage depending on context.

For instance, a startup may evaluate engagement ratio on social posts to see which formats spark responses. A SaaS product team may track feature interaction to prioritize improvements. By observing patterns, teams understand where to invest in content and experience design. This metric helps gauge not just reach, but real involvement.

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Eye Flow

Eye flow refers to the natural path a viewer’s eyes follow when scanning a webpage, ad, product interface, or piece of content.

Experiential Marketing

Experiential marketing creates immersive, interactive brand experiences that encourage emotional connection and participation rather than passive consumption.

Experience Optimization

Experience optimization is the practice of refining digital and physical interactions so users have smoother, more engaging journeys that drive better outcomes.

Experience Management

Experience management focuses on understanding, measuring, and improving how customers, employees, and users perceive interactions across every touchpoint.

Experience Analytics

Experience analytics refers to the practice of understanding how users interact with digital products by analyzing behavior, interaction patterns, and emotional signals.