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Hesitation Time

Hesitation time measures how long users pause before interacting with a form field or webpage element. It indicates confusion, uncertainty, or difficulty in decision-making.

If users take too long before filling a form field, it may mean the wording is unclear or the request feels unnecessary. Marketers track hesitation time to pinpoint problem areas and adjust field design, hints, or instructions.

Shorter hesitation usually means the form is easier to understand, improving overall completion rates.