Just Released: The Conversion Gap! Our latest research shows why even top brands fail to convert.
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CRO Analytics Tools
CRO analytics tools help analyze visitor behavior, uncover friction, and measure conversion performance. They support research by providing session recordings, heatmaps, funnel analytics, and event tracking.
Instead of guessing, teams use data from tools to justify design changes and test ideas. Popular options include Mixpanel, Hotjar, GA4, Contentsquare, and AI-enabled products like Fibr AI that help interpret user behavior patterns faster.
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Customer Journey Mapping
Customer Journey Mapping visualizes how customers move through stages like awareness, consideration, purchase, onboarding, and loyalty.
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Customer Journey Management
Customer Journey Management focuses on designing, monitoring, and improving the end-to-end experience users have with a brand across channels.
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Customer Data Platform
A Customer Data Platform (CDP) unifies data from multiple touch-points, such as websites, apps, CRM systems, and support tools into a single, persistent customer profile.
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Customer Acquisition Cost (CAC)
Customer Acquisition Cost (CAC) measures how much a business spends to acquire one new customer, including marketing, sales, and sometimes onboarding expenses.
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Custom Conversion
A custom conversion is a user-defined goal in analytics or advertising platforms used to measure specific actions that matter to a business.
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CUPED
CUPED (Controlled Pre-Experiment Data) is a statistical technique used in experimentation to reduce variance and improve test sensitivity.
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