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CRO Framework
A CRO framework offers a structured approach to identifying optimization opportunities and running experiments. It often includes steps like research, hypothesis building, prioritization, testing, and analysis. Models such as PIE or ICE scoring help rank ideas objectively. This system prevents random testing and supports long-term improvements.
Using a framework ensures consistency even when teams or tools change. Stakeholders get clarity on why experiments matter, how success is defined, and what decisions follow results. It also helps balance qualitative and quantitative methods. The outcome is a scalable and repeatable optimization engine.
Explore more Glossary terms
Customer Journey Mapping
Customer Journey Mapping visualizes how customers move through stages like awareness, consideration, purchase, onboarding, and loyalty.
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Customer Journey Management
Customer Journey Management focuses on designing, monitoring, and improving the end-to-end experience users have with a brand across channels.
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Customer Data Platform
A Customer Data Platform (CDP) unifies data from multiple touch-points, such as websites, apps, CRM systems, and support tools into a single, persistent customer profile.
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Customer Acquisition Cost (CAC)
Customer Acquisition Cost (CAC) measures how much a business spends to acquire one new customer, including marketing, sales, and sometimes onboarding expenses.
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Custom Conversion
A custom conversion is a user-defined goal in analytics or advertising platforms used to measure specific actions that matter to a business.
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CUPED
CUPED (Controlled Pre-Experiment Data) is a statistical technique used in experimentation to reduce variance and improve test sensitivity.
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