Just Released: The Conversion Gap! Our latest research shows why even top brands fail to convert.

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Brand Engagement

Brand engagement reflects how customers connect, interact, and stay loyal to a brand across channels. It is shown through actions like repeat purchases, social media interactions, or word-of-mouth recommendations.

Strong brand engagement leads to higher trust and long-term value. For instance, when people consistently share a brand’s posts or choose it over competitors, it demonstrates a deeper relationship than transactions alone.